At JHS we love feedback. Let us know what you think by completing the form below. If you need this form in a format that you can understand contact us and one of our friendly staff will be happy to help.
Please tick the relevant box to record your answers to the following questions:
Do the services we offer meet your needs?
If your needs are not being met, what areas do we need to improve?
Quality of service deliveryMeeting cultural needsFacilities/environmentCommunity participationOverall management and operationsHandling complaints/grievancesSafety and well-beingGeneral enquires and information
What do you think we can do to improve in these areas?Please list the specific area/s and your suggestions.
How do you feel about the staff in our organisation? Tick one or more boxes.
CompetentVery CompetentNot CompetentVery friendlyFriendlyNot friendly
In what areas could staff improve to meet your needs?
Job expertise/level of skillsCultural knowledge and skillsCommunication and listening skillsProviding access to informationMeet individual needsMaintaining privacy and confidentialityBehaviour and attitudesEfficiency (things done on time)Providing feedbackWorking with other relevant agencies
If an area is not listed above, use the space below for other suggestions.
What other improvements do you suggest for our organisation?
If you would like to discuss any matters raised in the feedback sheet, please
provide your name and contact number in the space below.